What data do we collect and how?

We collect your personal information through webforms when you make a purchase from us, or when you sign-up to a mailing list via any of the Websites. We use this information to send you information regarding Tiger Tone Records and artists, and related activities including those of third parties which we think may be of legitimate interest to you.

If you sign up to any Tiger Tone Records mailing list, we will collect and store the following information: your full name, email address and your IP address.

If you place an order via any of our Websites, we will collect and store the following information: your full name, delivery address, email address and mobile phone number. You must be over 14 years of age in order to purchase items from any of the Websites.

We also collect information automatically about your visit to the Websites using cookies. Cookies help us to understand how people use the Websites, enable online transactions and inform our digital advertising. Please see our Cookies Policy below for more details.

How do we use your personal information?

Tiger Tone Records mailing lists: The information we collect via mailing lists enables us to tailor e-mail communications to your location and make these more relevant to you, and we will keep this information for as long as your consent is still valid. These e-mail communications will include news, offers and information about new releases, taking into account any previous purchases by you from any of the Websites.

Tiger Tone Records e-commerce sites: The information we collect via these Websites enables us to fulfil your order and our contractual obligations to you. We will only use your mobile phone number to contact you with updates about delivery, in the event you placed an order using a tracked delivery service.

In the interest of providing a quality service, we use third party payment services providers who may be located in the United States (e.g. SagePay or PayPal, depending on the payment method you choose at the check-out stage) to handle electronic or card payments. The payment providers handle electronic or card payments without the requirement for you to disclose your payment information or billing address to us.

Tiger Tone Records will fulfil your order directly or use a third-party fulfilment service (“Fulfilment Company”) , which may be located anywhere. To ensure you receive your order, Tiger Tone Records will provide the Fulfilment Company with your personal information together with information about the products you have ordered. Tiger Tone Records and the Fulfilment Company will keep your full name and delivery address on-file alongside your order details for as long as your consent and the purpose for retaining that data is still valid, such purpose being to enable us to handle any questions from you about your order after shipping.

If you consented to receiving further e-mail communications from us at the time of making your purchase, Tiger Tone Records may also use your personal information and order details to contact you about offers which are only open to existing customers. Information collected via Tiger Tone Records artist websites may also be stored by that artist’s representatives for the purposes set out in this paragraph. If you have not consented to receiving further e-mail communications from us, we will only contact you with important information relating to your purchase – for example if there is a production delay relating to an item you have pre-ordered.

Your rights

Tiger Tone Records is committed to protecting the personal information you entrust to us. We adopt robust and appropriate technologies and policies to protect the information you have provided to us from unauthorised access and improper use.

Tiger Tone Records will not sell your personal information to third parties or use it for purposes not set out in this privacy policy. If it is necessary to transfer your data outside the European Economic Area (“EEA”), Tiger Tone Records will take all reasonable steps to ensure that your data continues to be protected.

You can unsubscribe from Tiger Tone Records e-mail communications at any time by using the unsubscribe link in the footer of our e-mails. You can also email to request a copy of the personal information that we hold on you, or if you wish to amend it, or request that we delete some or all of it from our records.